SpinGreen Privacy Policy

What This Page Covers

This privacy policy explains how we handle the personal information we collect from visitors and account holders. It sets out what we gather, why we gather it, and the choices available to you as a player. We are the operator of this site, and this page describes our own practices rather than those of any other casino.

We encourage every player in Australia to read this policy before registering an account with us. It works alongside our terms and our responsible gambling commitments, and together these pages describe the rules that govern your time on our site. Where a topic overlaps with payments or account access, we point you to the page built for that subject rather than repeating it here.

Information We Collect

When you create an account with SpinGreen, we ask for the details needed to verify your identity and run your account safely. This typically includes your name, date of birth, contact details and payment information relevant to deposits and withdrawals. We also collect technical data automatically, such as browser type and device information, so that our pages render correctly on the device you are using.

Some information is collected passively through cookies and similar technologies while you browse our site. This helps us remember your preferences and understand which pages are useful to visitors. Full detail on how cookies work on this site sits on its own page, and nothing here changes what that page describes.

Why We Ask For It

We collect this information for a small number of clear purposes: confirming who you are, operating your account, and meeting the obligations that come with running an online gaming site. We do not ask for more than these purposes require, and we review what we hold from time to time. If a purpose changes materially, we update this policy so the change is visible to returning visitors.

Data Security and Retention

We apply reasonable technical and organisational safeguards to protect the personal information we hold from unauthorised access, loss or misuse. Access to account data is limited to staff who need it to perform their role. We retain personal information only for as long as it is needed for the purposes described in this policy or as required by law.

If you close your account with us, we may still retain certain records for a period afterwards, particularly where retention supports fraud prevention or regulatory recordkeeping. Once information is no longer needed for these purposes, we take steps to delete or anonymise it.

Your Choices and Rights

You can ask us what personal information we hold about you, request that we correct inaccurate details, or ask us to delete information we no longer need to retain. You can also ask us to stop sending marketing communications at any time, without affecting your ability to use your account for gaming purposes.

Making a Request

To exercise any of these choices, contact us through the details available on our site and describe the request clearly. We will respond within a reasonable time and may need to verify your identity first, to make sure we are speaking with the account holder and not someone else. This step protects your information as much as it protects the integrity of your account.

Players who want to adjust how they play, including taking a break or setting limits, should visit our responsible gambling page, which covers those tools separately from this privacy policy. Questions about deposits, withdrawals or payment information are best directed to our payments page, which explains how that side of your account works.